Starting As a Tour Operator

PTS understands that each tour operator business is different, either by the types of clients they are attracting, the products, or even down to the time of year the clients will travel. PTS also recognises that when starting as a tour operator you need the ability to work with your own chosen suppliers. Membership costs £999.00 + VAT.

Call 020 7190 9988 to discuss your business requirements.

Joining PTS as a Tour Operator

PTS have been involved in helping clients starting as a tour operator since 2008, in this time we have developed a software system that is ideally placed to support both new tour operators and trading tour operators. Linked to the software are merchant services, ATOL, package travel compliance, and a bespoke client itinerary.

Membership of PTS costs £999.00 + VAT as an application fee and £99.00 + VAT per month thereafter. We charge on a per transaction basis for both incoming client credits (£0.45 – £0.75 per transaction), and supplier payments (£1.00 – £1.75 per transaction).

Our unique pricing mechanism allows PTS to offer a complete product for tour operators at a low-cost base so that you can concentrate on your sales and marketing whilst retaining 100% of the profit on your bookings.

Call 020 7190 9988 to discuss your business requirements.

If you are starting as a tour operator or you are an existing tour operator, then you would need to meet the 2015 Package Travel Regulations.   You will also need to be able to take debit and credit card payments (both over the telephone and online via your website). Supporting software to assist you in managing your inquiries from the point they enquire, to the point where they become a booking and then travel. If you are looking to offer flights you will also require an ATOL (Application fee for ATOL through PTS is £740.00, paid directly to the CAA – Civil Aviation Authority)

PTS offers a complete solution and assistance along every step of the way to obtaining the complete set of tools you require to fully support you when starting as a tour operator. The PTS membership application fee is £999.00 + VAT.

If you would like to speak to a member of our team that specialises in new startup tour operators then please either send us an inquiry via the short form below or give us a call on 020 7190 9988. Our office hours are Monday – Friday, 9.00am to 5.30pm, excluding UK Bank Holidays.

We deal with many tour operators offering niche tours as diverse as Trekking in Albania, Yoga Retreats in Sri Lanka, Open Water Swimming Holidays, Photography Tours in Northern Canada, to Family Ski Holidays.

We find that the best way to support our members is to meet them, so if you would like to either come to the PTS Offices or meet at a suitable location then we would be pleased to do so, either before you become a PTS , during your application process, or once you are fully signed up.

PTS also offers a free consultation, business plan, cashflow forecast, profit & loss and marketing analysis to all new tour operators. These are all used to assist in applying for PTS membership along with applying for your merchant services. One of our experienced travel consultants here at PTS will help you collate all of this, don’t worry. Below is what we will work with you and produce:

  • PTS Application Form (which includes your Business Plan, Cashflow Forecast, Profit & Loss, and your Opening Balance Sheet)
  • Proof of ID – your passport or driving license
  • Proof of home address – utility bill for example
  • Website and T&Cs
  • Proof of Business Bank Account


Once your application for PTS membership has been approved by the PTS Risk Team, we will forward your merchant application to one of our merchant providers. The merchant provider will be in direct contact with you to set up your card services with fees typically 1.0 – 1.3% for credit cards and 0.25 – 0.35% for debit cards. The agreement between the merchant provider is direct with you – the PTS member, so you will have a relationship with them.

A SagePay payment gateway is then set up for you to process your card payments from your customers. PTS liaise with SagePay and provide you with user access once this has been set up. PTS will also provide you with the Integration Guide from SagePay so you can build your payment page (like a shopping basket) on your website to make taking card payments from your customers as smooth as possible.

The next step is for PTS to set up your company on the PTS software, where you can manage your inquiries, bookings, suppliers, customer itineraries, all in a live online environment available via secure login anywhere where you can get a secure internet connection on any device. The PTS travel software is fully responsive. One of our dedicated admin team will train you to ensure you know how to use the PTS travel software. We also provide YouTube tutorials and screen share sessions to all members, this is all included in your monthly fee of £99.00 + VAT.

PTS will support you throughout your membership and it is important to us that you have all the tools necessary to start up as a tour operator and to make your business a huge success.

Call 020 7190 9988 to discuss your business requirements or send us an email –

Speak to PTS today for a free consultation and free business
plan and cashflow forecast designed around your specific business

Subscribe to the PTS Newsletter.