Member Support

We understand how important support is for our members, so we’re always on hand to offer advice!

What Member Support Does PTS Provide?


  1. PTS is a leading recognised brand in the travel industry. All PTS members are fully package travel regulation compliant, ensuring full consumer protection.
  2. PTS has strong partnerships with leading suppliers in insurance, merchant services, banking, marketing and much more. All PTS members have full access to PTS partners.
  3. PTS holds an ATOL franchise and is authorised by the CAA to offer franchise ATOL to PTS members.
  4. PTS has developed an innovative, market-leading travel software system that all PTS members have access to, to help them run their travel business. On average PTS members report that this reduces their admin time by 40%.
  5.  PTS members have access to all PTS suppliers. Furthermore, PTS also allow you to add your own chosen suppliers.
Member Support For PTS Members
Protected Trust Services Office

Why Choose To Become a PTS Member?


  1. At PTS we pride ourselves on excellent member support service. Our members’ success is directly correlated to the success of PTS. As such we work as a team with you.
  2. From application through to long term membership, each member has full access to our team. If you have a query, call us and we will work with you straight away.
  3. PTS members save money and time through the PTS membership.
  4. PTS member travel companies grow faster and more productively with the PTS support and tools.
  5. PTS has all solutions under one roof, allowing you a central point of contact to run your business. This includes insurance, merchant services, PTR compliance, travel business software, a portfolio of suppliers, ATOL, currency hedging and much more.
  6. PTS is the fastest growing package travel regulation compliance solution in the industry.

Contact Us


Our team are always available to discuss any questions or queries you may have. Please email ask@protectedtrustservices.com, or call us on 0207 190 9988 to chat with a member of our friendly team. Alternatively, please fill out the form below and we’ll get back to you as soon as possible!















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