Home | Protected Trust Services

About Protected Trust Services

PTS was established in 2006 and has now become a leading solution for UK travel firms and travel business looking to sell to UK consumers. The PTS team has built a complete solution to include ATOL, merchant services, currency exchange, travel software, and full Package Travel Regulation Compliance. We offer an independent trust account and insurance solution that is affordable and simple to apply. PTS has developed an innovative travel software solution that enables travel companies to use modern technological advancements to develop and enhance each business. The PTS team are proud to offer the leading solution to tour operators, flight only companies and travel agents.

Tour Operators

Flight Only Businesses

Travel Agencies

Independent Travel Pros

Indian Travel Agencies

Moving To PTS

PTS is delighted to see an array of trading travel business joining our innovative solution. Alternative solutions such as financial failure insurance and bonding are becoming increasingly expensive. With technological advancements and changes within the New Package Travel Regulations, the PTS trust and insurance model is fast becoming an industry favourite.

The PTS teamwork with each trading business on a case by case basis to ensure that your individual business needs are met. Full support is offered by a PTS Personal Account Manager to ensure a smooth handover. At PTS we will support you with ATOL, merchant services, currency exchange arrangements, suppliers and travel software alongside the use of the Independent Trust Account and Insurance for complete PTR compliance.

PTS offer an affordable modern solution for travel business that allows you to enhance and grow your travel business.

Starting Up

The travel industry is highly regulated and consumer protection is key. Starting a travel business, whether a tour operator, flight only firm or travel agency can seem daunting. Our highly skilled team support you every step of the way.

PTS offers a complete and affordable solution to include Package Travel Regulation compliance, for both UK travel business and Global travel business looking to sell to UK consumers, insurance, travel business software, merchant services, and currency exchange. Furthermore, full access to our supplier database is available. Also, PTS members have the ability to add their own chosen suppliers.

The PTS solution is affordable and simple to use allowing you to simply concentrate on the growth and success of your business. We will support you with ATOL, merchant services, currency exchange arrangements, suppliers and travel software alongside the use of the Independent Trust Account and Insurance for complete PTR compliance.

Services

PTS has developed a complete solution with an extensive services portfolio that is offered to all PTS members to take advantage of. Through both in-house development and excellent external partnerships, PTS offer market-leading solutions to travel companies.

ATOL

PTS is an ATOL Franchisee. All PTS Members can apply for a bond-free ATOL. Prices start from £740

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Insurances

PTS’ strong partnerships with travel business insurance providers ensure excellent rates for members

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Merchant Services

PTS partners with leading merchant providers ensuring PTS members secure merchant services and excellent rates.

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Currency Hedging

PTS FX partners offer excellent currency rates to all PTS members allowing for larger profit margins

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Travel Software

The PTS innovative cloud-based software was voted to be in the top 5 Disrupt Awards by Travel Technology Europe

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Trust Account

Independent trust account to ensure PTR compliance. Monies can be released pre-travel date

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Travel Suppliers

Choose from our global network of travel suppliers, or add your own custom suppliers to our database

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Member Support

PTS pride itself on fully supporting its members. Advice is complimentary and we are available to our members

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Package Travel Regulations

PTS members are fully Package Travel Regulation Compliant which is a legal requirement for most travel companies

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Consumer Protection

Booking with PTS members offers full Package Travel Regulation protection to consumers

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Discovery Brunches

Come and learn about the new PTS consortia that supports experienced travel agents to be more profitable

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Why Choose PTS

The most cost-effective Package Travel Regulation compliance solution in the market.
A fully transparent model that allows you to have complete control of your travel business through innovative cloud-based travel software
ATOL Franchise – Bond Free ATOL offered to PTS members
Merchant services – competitive credit card and debit card fees for PTS members.
Full access to qualified travel industry and ATOL consultants for advice and support.

What Our Customers Say

Since 2006 PTS has welcomed hundreds of tour operators and we are proud to support them through their development and growth.

Mike Tyrie
As a new tour operator business, we could not have been luckier to find Protected Trust Services to help us comply with the 1992 Package Travel Regulations. Dan, Neil and Jacqui have been immense in helping us to complete our amazing business model, their professionalism is top class as is their undoubted knowledge of the marketplace! The CRM tool and trust account are just part of making our business and lives so much easier and more professional! Protected Trust Services are not just an option for small tour operators like ourselves - they are a must have!
Mike Tyrie
June Zaft
One of the most helpful companies I have had the pleasure of dealing with. Highly recommend to anyone requiring first-rate advice and service.
June Zaft
Rich Ealing
As a start-up tour operator offering guided Motorbike Tours in Europe, Protected Trust Services offer the ideal services to enable us to comply with the 1992 EU Package Travel Regulations. The new CRM tool, trust account and merchant services are essential day to day services to ensure we keep our business and our clients' interests safe. I'm looking forward to working towards becoming a successful and trusted Tour Operator.
Rich Ealing
Darren Duquemin
Fantastic customer service from everybody at the company that I've dealt with so far. They really care about my business and are keen to help wherever and whenever they possibly can.
Darren Duquemin
Peter Kaye
As a new travel operator, understanding and complying with the 1992 Package Travel Regulations is an important hurdle to overcome, and the team at PTS were immensely helpful and professional in helping us achieve this. In addition, the software platform was a significant positive in our selection of PTS as our partner. Thanks to all at PTS for your patience as we set up our business.
Peter Kaye
Jivko Hristov
Very helpful and provided support all the way, from registering to filling in all the needed documentation. Very good value for the investment!
Jivko Hristov
Lewis Remington
Fantastic company and a pleasure to work with. Would highly recommend!
Lewis Remington
Antranik Manukyan
As a tour operator, it is very vital to have a reliable and confident partner, especially when it come to security and trust. We would like to honestly express our gratitude to Protected Trust Services for their wonderful commitment and their devotion for our success. We highly recommend Protected Trust Services for every business and entrepreneur in the sphere of travel! Thank you once again!
Antranik Manukyan
Moreno Moretti
Great staff, very professional and well prepared. They helped me step by step while opening the trust account. Highly recommended.
Moreno Moretti
John Cooper
We have been working with PTS since we launched 19th Hole Golf Getaways in 2012 and I have to say, the support we have received has been first class. The team are there, not only to process payments for your business, but to offer advice and support on how to increase sales and other business related topics, such as online marketing and social media. If you are starting out in the travel business we would highly recommend you to contact PTS.
John Cooper
Fraser Ewart-White
This is my first year working with PTS and I have found their trust account service to be attentive, efficient, and they deliver exactly what they promise. Highly recommended.
Fraser Ewart-White
Sandra Jakimoviciute
Absolutely delighted with the service!
Sandra Jakimoviciute
Zoi Pearce
Great service at a great price. Perfect for our business!
Zoi Pearce
Jonny Cooper
Great company who have helped us grow from the very start, to where we are today.
Jonny Cooper
Charlotte-Anne Shipley
Really helpful, friendly, and have understood that I'm a really small travel agent and been sensitive to that fact. If I have any problems they're always there to help!
Charlotte-Anne Shipley
Steve Fitzakerley
I am the director of The Stag and Hen Experience and I have been using the PTS system and client account since I started my business in 2009. Since the beginning it enabled us to start selling tour operator services in line with the package travel regulations 1992. The system is very easy to use, meaning all sales staff can maintain a continued diary, monitor payments, pay suppliers and keep up to date with all clients at a glance. I would recommend PTS to anyone considering a business start-up or an established business looking grow their company.
Steve Fitzakerley
Simon Jackson
Jacqui is a star! Great help and great service all round!
Simon Jackson