Welcome To Protected Trust Services

All the tools you need to run a successful travel business through a trust account, with friendly online software

About Protected Trust Services

PTS was established in 2006 and has now become a leading solution for UK travel firms and travel business looking to sell to UK consumers. The PTS team has built a complete solution to include ATOL, merchant services, currency exchange, travel software, and full Package Travel Regulation Compliance. We offer an independent trust account and insurance solution that is affordable and simple to apply. PTS has developed an innovative travel software solution that enables travel companies to use modern technological advancements to develop and enhance each business. The PTS team are proud to offer the leading solution to tour operators, flight only companies and travel agents.

Moving To Protected Trust Services

PTS is delighted to see an array of trading travel business joining our innovative solution. Alternative solutions such as financial failure insurance and bonding are becoming increasingly expensive. With technological advancements and changes within the New Package Travel Regulations, the PTS trust and insurance model is fast becoming an industry favourite.

The PTS teamwork with each trading business on a case by case basis to ensure that your individual business needs are met. Full support is offered by a PTS Personal Account Manager to ensure a smooth handover. At PTS we will support you with ATOL, merchant services, currency exchange arrangements, suppliers and travel software alongside the use of the Independent Trust Account and Insurance for complete PTR compliance.

PTS offer an affordable modern solution for travel business that allows you to enhance and grow your travel business.

Starting Up Your Travel Business

The travel industry is highly regulated and consumer protection is key. Starting a travel business, whether a tour operator, flight only firm or travel agency can seem daunting. Our highly skilled team support you every step of the way.

PTS offers a complete and affordable solution to include Package Travel Regulation compliance, for both UK travel business and Global travel business looking to sell to UK consumers, insurance, travel business software, merchant services, and currency exchange. Furthermore, full access to our supplier database is available. Also, PTS members have the ability to add their own chosen suppliers.

The PTS solution is affordable and simple to use allowing you to simply concentrate on the growth and success of your business. We will support you with ATOL, merchant services, currency exchange arrangements, suppliers and travel software alongside the use of the Independent Trust Account and Insurance for complete PTR compliance.

Travel Services

PTS has developed a complete solution with an extensive services portfolio that is offered to all PTS members to take advantage of. Through both in-house development and excellent external partnerships, PTS offer market-leading solutions to travel companies.



PTS is an ATOL Franchisee. All PTS Members can apply for a bond-free ATOL. Prices start from £758

Travel Business Insurance


PTS’ strong partnerships with travel business insurance providers ensure excellent rates for members

Travel Business Merchant Services

Merchant Services

PTS partners with leading merchant providers ensuring PTS members secure merchant services and excellent rates.

Currency Hedging

Currency Hedging

PTS FX partners offer excellent currency rates to all PTS members allowing for larger profit margins

Travel Software

Travel Software

The PTS innovative cloud-based software was voted to be in the top 5 Disrupt Awards by Travel Technology Europe

Travel Trust Account

Trust Account

Independent trust account to ensure PTR compliance. Monies can be released pre-travel date

Travel Suppliers

Travel Suppliers

Choose from our global network of travel suppliers, or add your own custom suppliers to our database

Protected Trust Services Member Support

Member Support

PTS pride itself on fully supporting its members. Advice is complimentary and we are available to our members

Package Travel Regulations Compliance

Package Travel Regulations

PTS members are fully Package Travel Regulation Compliant which is a legal requirement for most travel companies

Travel Consumer Protection

Consumer Protection

Booking with PTS members offers full Package Travel Regulation protection to consumers

Why Choose Protected Trust Services

  1. The most cost-effective Package Travel Regulation compliance solution in the market.
  2. A fully transparent model that allows you to have complete control of your travel business through innovative cloud-based travel software
  3. ATOL Franchise – Bond Free ATOL offered to PTS members
  4. Merchant services – competitive credit card and debit card fees for PTS members.
  5. Full access to qualified travel industry and ATOL consultants for advice and support.
Protected Trust Services Office

What Our Customers Say

Since 2006 PTS has welcomed hundreds of tour operators and we are proud to support them through their development and growth.

Our Trusted PTS Partners

Excellent partnerships and access to leading travel suppliers are a pre-requisite for any expert travel agent. As such, PTS has an extensive portfolio of trade partners and suppliers which continues to grow. All PTS members can also use their own chosen suppliers alongside the PTS portfolio.

Classic Collection Holidays
Eastcape Tours
Easy Jet
Fred Olsen Cruise Lines
Jet2 Holidays
Rail Bookers

Contact Us

We are always available for a welcome consultation to discuss any questions or queries you may have.

Email ask@protectedtrustservices.com or call 0207 190 9988 to have a chat with our friendly team

    Subscribe to the PTS Newsletter.

    Sign up to our Protected Trust Services newsletter