At Protected Trust Services (PTS), supporting our members is about providing all the tools you could need to build and grow your business independently while remaining affordable and uncomplicated. Whether you are a new business, a standing one, a tour operator, travel agent, or homeworker. Whether you are high street or at home, our goal is consistently, to help you stand on your own two feet and continue to grow. It’s just that simple.
A support solution shouldn’t make running your business even more complicated. That’s exactly why Protected Trust Services works the way it does. Our support is about making your job simpler, not taking your job away.
Protected Trust Services is a Toolkit
Think of PTS as a toolkit you’ve just bought. Inside is a treasure trove of shiny new tools for any situation you could ever conceive of. Perhaps you just bought us to fix a shelf. Maybe you just bought us for the selection of screwdrivers. Perhaps you bought us for the whole collection. You know you’re probably not going to use everything (at least not always as intended), but the tools aren’t going to push themselves at you either.
With PTS, that is how we like to view our support. We provide members with the most diverse and trusted set of tools they could need, at an affordable price, and all they have to do is pick the ones that fit their business vision. Afterall, we’re not the ones selling travel, you are.
If your travel business just needs a trusted and well-run method of financial protection, you can take advantage of the PTS trust account without us hovering over you asking why you’re not using the consumer itineraries. If you’d like to apply for your franchise ATOL and you already have a software system that works for you, we can make PTS easy for you.
If you just want to optimise your business without being limited to a number of suppliers (or a middle man to communicate with them for you), we’re hands off. Your business, your suppliers, your relationships.
The support of our system, tools, and expert staff is all created and constantly evolving to ensure this. From the moment a business applies, our support is at a member’s disposal so that you can create exactly the travel business you want, without being restricted or needing to worry about the protection and foundation PTS provides.
Freedom Doesn’t Mean No Support
Support doesn’t just stop once you are a PTS member, with uncapped support available from the PTS team. Whether it is simple questions on how to perform tasks on the PTS software, or if you want advice on ATOL and if it is the correct business decision, we have the expertise and advice for you.
We aim to ensure you have all the support tools available from PTS for your business to be a success, but we’re still just one call away if you need someone. You don’t have to jump through hoops, our team is here if you need us, plain and simple.
Want to know what else we keep simple?
Innovative, One-stop Travel Software System
Always kept up-to-date, the Protected Trust Services (PTS) software system is efficient, easy-to-use, and provides a single place where you can control everything. Whether you simply use the system to track trust account payments, or you operate client itineraries, travel supplier bookings, management, and more in our system, everything you need is right at your fingertips.
100% Commission Stays in Your Pocket
We’re not here to take all the credit for your hard work. What you earn stays with you. All we take is small transaction fees on each booking. This means that you don’t have to worry about losing a huge chunk of your commission just to keep the support you rely on.
If You Want to Leave, We’ll Support You
If Protected Trust Services stops being the right fit for you, we completely understand. All you need to do is give us 3 months notice, and we will help you transition away from PTS and towards wherever your journey takes you next.
Travel Trust Account
Part of the core of PTS, the travel trust account is operated specifically to protect your business and your consumers. Not just instilling consumer confidence, the PTS trust account system protects your monies so that you can focus on what makes your business great without a worry.
Our Database of Trusted Suppliers
If you choose to use some of our contracted suppliers (you are also free to continue using your own, or mix them up), we have a huge database of suppliers we trust that work with PTS members at excellent rates and with exclusive deals. You don’t even have to go through us to use these suppliers, your relationships are your own to build.
The Best Rates for Card Services
Gaining card services at good rates isn’t easy for travel businesses because of the monetary risks. However, with the PTS trust account system, those risks are reduced and allow us to get excellent rates on card services for our members. With our team to help you set up services for your business, efficient payment is right at your fingertips.
Our Team Are Just A Call Away
Whatever you need help with, whether you’re a new member or you’ve been with PTS long-term, our expert team is happy to help. To set up services, answer queries, teach you how to use our software, we can help. We have staff specifically there to help you and guide members, running tutorials for all members to help you use our tools, and answer questions.
PTS Support is Always Here
At PTS, we believe in putting all the control in your hands and letting you run your business exactly how you want to, but we also ensure that we’re accessible and our team can help you when you need it, so don’t be shy to pick up a phone or come and see us, we grow with you and are always happy to help and see our members thriving.
If you’d like to discuss this further, please get in contact with one of Protected Trust Services’ (PTS) lovely staff members by calling 0207 190 9988. Or, you can visit our member support and travel trust account pages to learn more about how we protect you.