Why Choose PTS For Your Travel Business Insurance?

If you need to pay suppliers from Trust before your customers travel, PTS have  Supplier Failure Insurance and Scheduled Airline Failure Insurance policies to allow this.

These insurance policies in favour of the Trust Account ensure that payments to suppliers are Package Travel Regulation Compliant.

Public liability and tour operator’s liability insurance cover should be discussed with an insurance professional when operating a travel business.

Employers liability insurance is also required when employing staff.

These policies and all other forms of insurance you may wish to discuss are accessible through our insurance partners, who offer preferential rates to our members.

Like the Trust Account, making sure you have the right insurances in place is crucial to protect your business.

Types Of Insurance For Travel Businesses

PTS offers the ability to pay suppliers in advance from Trust because we have arranged insurance to cover the Trust Account such as:

  • Supplier Failure Insurance (SFI) – This allows you to pay suppliers in advance of a consumer’s travel, using the funds in trust.
  • Scheduled Airline Failure Insurance (SAFI) – This means you can pay for flights in advance of a consumer’s travel. Costs start from just £2.44 per passenger and will insure against airline insolvency.

For all your other insurance needs you should consult an insurance professional and PTS can give details of insurance partners who can offer preferential rates.

Public and professional liability insurance is of particular importance as well as employer liability insurance, which is a requirement if you intend to hire employees.

Do I Need Supplier Failure Insurance (SFI) and Scheduled Airline Failure Insurance (SAFI)?

You will need Supplier Failure Insurance (SFI) if you need monies released from trust to pay a supplier before the consumer’s holiday begins. Money won’t be released from the PTS trust without SFI to ensure the consumer monies are always protected.

You will need Scheduled Airline Failure Insurance (SAFI) if you need monies released from trust to pay an airline in advance of the consumer’s holiday.

The SFI and SAFI policies are arranged by PTS in favour of the Trust Account so that you are able to pay your key supplies on time.

Take a Look at Other Related Topics

Merlin Travel Group Logo

At Merlin Travel Group we needed a solution that gives us the freedom we need to develop our business without interference, but with peace of mind for ourselves, our members, and their customers that our customer’s funds are 100% financially protected.

The PTS team are so helpful and supportive when we need them and it’s a pleasure to work with such a committed and supportive team of industry professionals.

Our move to PTS was the best business decision we ever made, and we look forward to a strong ongoing relationship.

Merlin Travel Group, Consortia
Travel Inspired Logo

I’m grateful to be part of the PTS family and joining PTS nearly two years ago was one of the best decisions I made. The thing I value most is the support- everyone is super friendly and there for us when we need them most

Conor Campbell, Travel Inspired, Travel Agent
Chillimix Logo

When setting up Chillimix Holidays, PTS was the natural fit. The PTS model allows us to run a highly profitable and a business that can scale to become truly global. Whether our package holidays include flights with very well-known low-cost carriers, or we want to include a 3-bedroom bed and breakfast in the heart of the countryside – we’ve got complete flexibility and freedom to do this. The support from the PTS team has been second to none and we couldn’t imagine our business being supported by anybody different.

David McDonald, Chillimix, Tour Operator
UK Rail Breaks Logo

For us UK Rail Breaks as a new to market Tour Operator, the PTS model works really well for us. It allows us to provide our customers with Financial Protection and also enables us to manage our business the way we decide.

David Glover, UK Rail Breaks, Tour Operator
Apex Expeditions Logo

As a PTS member we are fully compliant with UK travel regulations. The team are always available for support when needed and the system provided to members means our customers also receive a fantastic experience. Features such as the online portal, allow our customers to login and manage their booking as well as make payments and contact us directly. Apex Expeditions would recommend PTS to any new tour operators joining the travel industry.

Jeremy Lea, Apex Expeditions, Tour Operator
Glencor Golf Logo

Since switching to PTS, we have not only seen a great response from clients who are looking for the most secure way of protecting their funds, but we have also benefitted from the supplier network offered and managed to reduce costs with bed banks and merchant services. I would not hesitate in recommending PTS to any other tour operator looking for a secure solution.

Glen Renton, Glencor Golf, Sports Specialist
Purple Dog Logo

Purple Dog Company entered the sports and adventure travel market in 2019. Our mission was to establish a travel business that offered bespoke sports holiday travel backed up with a compliant and transparent working platform that offers world-class sporting and adventure experiences for our customers, complete with a trusted platform of financial protection. Protected Trust Services supported our vision by offering merchant services, financial protection through its trust account, a software package to support all this, whilst guiding us through the critical ATOL certification application needed to ensure our offerings were in line with our legal obligations. What we didn’t expect was the support and assistance whenever we felt there was a complex scenario for booking. Always on hand to offer support, PTS have fast become our partner of choice.

Purple Dog Company, Tour Operator
Huben Logo

We were very new to travel when we joined PTS. They provided unrivalled support but allowed us to build our supplier list without restriction. Throughout the COVID crisis the team at PTS have been on hand for any help and assistance. We are so pleased we joined PTS.

Ben Eddon-Carruthers, Huben Travel, Travel Agent
Wonder Luxe Logo

I first enquired about joining PTS at the back end of 2018, and it turns out it was the best decision we ever made. I went live with my Travel agency in the spring of 2019 and can safely say that PTS have been phenomenal to work with through the last 3 years. They’ve been supportive throughout the pandemic, and they always make everything so seamless and straightforward.

The team offer such fantastic support and I can’t recommend them enough. I did a lot of research before joining and know it was the best decision I ever made in joining!

Sheena Sumner, Wonderluxe Travel, Travel Agent
Expectations Travel Logo

As a PTS member, we at Expectations Travel can provide great financial protection while being supported by the great team at PTS. The assistance they provide with a really easy to use software system and a great network of suppliers that we have access to has been great for us. We can run our business with total freedom and give our clients confidence in the financial protection of PTS.

Phil Watson, Expectations Travel, Travel Agent