What Member Support Does PTS Provide?

PTS is a leading recognised brand in the travel business. We ensure all our members are fully package travel regulations compliant, so they practice complete consumer protection.

We have strong partnerships with leading suppliers in insurance, merchant services, banking, marketing and more. All our members have full access to all these services.

PTS are an ATOL franchisee, approved by the CAA so we can provide ATOLs to all our members.

All PTS members have access to our innovative, expert software system, to manage their business however suits them best. Our members have reported a 40% reduction in admin time, & cost, thanks to our bespoke travel software.

PTS members all have access to our database of contracted suppliers, as well as the option to add their own suppliers to their repertoire.

Why Choose to Become A PTS Member?

At PTS, we pride ourselves on providing the best member support possible. Our members’ success correlates to our success, we make sure to work as a team with our members.

From application to long-term membership, all members have complete access to the PTS team. Whatever you need, we are just a call away.

PTS ensures that all our services are as efficient and affordable for our members as possible.

With our support and myriad of tools, PTS member companies grow faster and more productively.

We ensure to provide all the services your travel company could possibly need all under one package. Including insurance, merchant services, PTR compliance, one-stop expert software, a database of suppliers, ATOL, currency hedging and more.

We at PTS are the fastest growing package travel regulations compliance solution in the UK.

What Kind of Travel Businesses Does PTS Support?

At PTS, we pride ourselves on providing a service that means our members can run their business with complete. We don’t restrict our members or run aspects for them, we provide the foundation and the tools for you to grow your business with.

We support all forms of travel business, including homeworkers, travel agents, tour operators, flight-only businesses, consortia and more. As long as you have expert knowledge in your field, PTS will provide an excellent support system for you.

Take a Look at Other Related Topics

Merlin Travel Group Logo

At Merlin Travel Group we needed a solution that gives us the freedom we need to develop our business without interference, but with peace of mind for ourselves, our members, and their customers that our customer’s funds are 100% financially protected.

The PTS team are so helpful and supportive when we need them and it’s a pleasure to work with such a committed and supportive team of industry professionals.

Our move to PTS was the best business decision we ever made, and we look forward to a strong ongoing relationship.

Merlin Travel Group, Consortia
Travel Inspired Logo

I’m grateful to be part of the PTS family and joining PTS nearly two years ago was one of the best decisions I made. The thing I value most is the support- everyone is super friendly and there for us when we need them most

Conor Campbell, Travel Inspired, Travel Agent
Chillimix Logo

When setting up Chillimix Holidays, PTS was the natural fit. The PTS model allows us to run a highly profitable and a business that can scale to become truly global. Whether our package holidays include flights with very well-known low-cost carriers, or we want to include a 3-bedroom bed and breakfast in the heart of the countryside – we’ve got complete flexibility and freedom to do this. The support from the PTS team has been second to none and we couldn’t imagine our business being supported by anybody different.

David McDonald, Chillimix, Tour Operator
UK Rail Breaks Logo

For us UK Rail Breaks as a new to market Tour Operator, the PTS model works really well for us. It allows us to provide our customers with Financial Protection and also enables us to manage our business the way we decide.

David Glover, UK Rail Breaks, Tour Operator
Apex Expeditions Logo

As a PTS member we are fully compliant with UK travel regulations. The team are always available for support when needed and the system provided to members means our customers also receive a fantastic experience. Features such as the online portal, allow our customers to login and manage their booking as well as make payments and contact us directly. Apex Expeditions would recommend PTS to any new tour operators joining the travel industry.

Jeremy Lea, Apex Expeditions, Tour Operator
Glencor Golf Logo

Since switching to PTS, we have not only seen a great response from clients who are looking for the most secure way of protecting their funds, but we have also benefitted from the supplier network offered and managed to reduce costs with bed banks and merchant services. I would not hesitate in recommending PTS to any other tour operator looking for a secure solution.

Glen Renton, Glencor Golf, Sports Specialist
Purple Dog Logo

Purple Dog Company entered the sports and adventure travel market in 2019. Our mission was to establish a travel business that offered bespoke sports holiday travel backed up with a compliant and transparent working platform that offers world-class sporting and adventure experiences for our customers, complete with a trusted platform of financial protection. Protected Trust Services supported our vision by offering merchant services, financial protection through its trust account, a software package to support all this, whilst guiding us through the critical ATOL certification application needed to ensure our offerings were in line with our legal obligations. What we didn’t expect was the support and assistance whenever we felt there was a complex scenario for booking. Always on hand to offer support, PTS have fast become our partner of choice.

Purple Dog Company, Tour Operator
Huben Logo

We were very new to travel when we joined PTS. They provided unrivalled support but allowed us to build our supplier list without restriction. Throughout the COVID crisis the team at PTS have been on hand for any help and assistance. We are so pleased we joined PTS.

Ben Eddon-Carruthers, Huben Travel, Travel Agent
Wonder Luxe Logo

I first enquired about joining PTS at the back end of 2018, and it turns out it was the best decision we ever made. I went live with my Travel agency in the spring of 2019 and can safely say that PTS have been phenomenal to work with through the last 3 years. They’ve been supportive throughout the pandemic, and they always make everything so seamless and straightforward.

The team offer such fantastic support and I can’t recommend them enough. I did a lot of research before joining and know it was the best decision I ever made in joining!

Sheena Sumner, Wonderluxe Travel, Travel Agent
Expectations Travel Logo

As a PTS member, we at Expectations Travel can provide great financial protection while being supported by the great team at PTS. The assistance they provide with a really easy to use software system and a great network of suppliers that we have access to has been great for us. We can run our business with total freedom and give our clients confidence in the financial protection of PTS.

Phil Watson, Expectations Travel, Travel Agent