PTS can assist in gaining merchant services for travel businesses. Whether you are a tour operator or travel agency, we work with you every step of the way to ensure a smooth and timely delivery. We have a 98% proven success rate with the merchant acquirers that we work with, allowing our members to take card payments quickly and securely from your customers, with either a web-based payment page on your website or over the telephone.

Card acquiring, or merchant services, are known for being incredibly difficult for a travel company to attain in the UK. This is purely due to the perceived risk of the travel industry. However, by becoming a PTS member you are completely Package Travel Regulation compliant and you have taken all steps required to secure your client’s monies – you have depleted the risk to a merchant provider. Furthermore, PTS have developed strong partnerships with merchant providers for our members and we will process the application for your travel company.

Once you have your own merchant account, you will need a payment gateway provider. This will enable you to process card payments either via your website or via the telephone. PTS is proud to be working with one of the UK’s largest payment gateway providers, Opayo. The PTS team will also assist you in setting up the gateway interface with Opayo. Your gateway is linked to the PTS back office system which you will have access to, allowing your card payments to be linked to your bookings and trust account.

For further information on the difficulties travel firms face and the reasons why take a look at our blog – Why is it difficult for a tour operator, or travel company, to gain merchant services? Alternatively, to find out more about merchant services for tour operators and travel agents, why not take a look at Daniel Landen’s Vlog?

If you’d like to discuss this further, please get in contact with one of Protected Trust Services’ (PTS) lovely staff members by calling 0207 190 9988. Or, you can visit our member support and travel trust account pages to learn more about how we protect you.

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