Member Support and Advice

While it is a fantasy that has crossed many minds and gotten dismissed as a pipe-dream, if you want to start your travel business, it can be as simple as deciding to go for it. A passion for travel and love for people are all the skills you need to get started. Though there are…

As a cycling specialist travel business, your company is working hard to deliver exciting, fast-paced, and worldwide adventures for fans of your favourite sport, and your biggest priority is ensuring they can have that once-in-a-lifetime feeling. Whether you're helping travellers see the Tour de France for the first time, or providing that necessary financial protection…

Travel is defined by change. Altitude takes your breath away with every step up a mountain. Seasons take the rainbow on a constant, winding, dancing journey across time. The craving for toes in sand slowly faded into boots on ground. The cultures, communities, individuals, and landscapes we touch with every step away from home change…

In recent years, the call for sustainable travel from industry and consumers alike has grown significantly, alongside the call for sustainability across all sectors. As we all navigate the evolving landscape of travel in 2024, the emphasis on responsible and sustainable tourism has become more critical than ever.   As individual travel businesses, many are…

Running a travel agent or tour operator business is a lot (even without PTS). It can be downright exhausting a lot of the time. And though you are passionate about what you do, it can cost you good rest. Or at least, that is where the required minimum can leave you. Yes, you have the…

At Protected Trust Services (PTS) supporting our members is about providing all the tools you could need to build and grow your business independently. Whether you are a new business, a standing one, a tour operator, travel agent, or homeworker. Whether you are high street or at home, our goal is consistently, to help you…

Maintaining client loyalty is the key for any travel business to grow. But cost-effective marketing takes planning, experience, time, and getting those customers to come, and then stay, isn't always down to the budget. Often times, your job is to provide excellent service, and your customers will choose to do some of the legwork for…

There are a considerable number of things to think about when starting a travel business. Whether you’re going the niche tour operator route, or you just want to match each traveller with their dream getaway, it may be hard to determine what needs priority in those initial few months or years of business.   But…

Embarking on the journey to a start-up travel business can be an exhilarating yet challenging endeavour. Whether you're launching a tour operator, a travel agency, you’re an experienced travel expert or just looking to share your passion with the world, navigating the complexities of the industry requires careful planning, strategic decision-making, and a clear understanding of…

While the travel industry is constantly evolving, it is important to ensure that your business remains compliant with the laws in place and that you are aware of the industry's powers. It is also greatly important that your consumers know exactly how to resolve any issue they may have directly with you without resorting to…