Member Support and Advice

In recent years, the call for sustainable travel from industry and consumers alike has grown significantly, alongside the call for sustainability across all sectors. As we all navigate the evolving landscape of travel in 2024, the emphasis on responsible and sustainable tourism has become more critical than ever.   As individual travel businesses, many are…

Running a travel agent or tour operator business is a lot (even without PTS). It can be downright exhausting a lot of the time. And though you are passionate about what you do, it can cost you good rest. Or at least, that is where the required minimum can leave you. Yes, you have the…

At Protected Trust Services (PTS) supporting our members is about providing all the tools you could need to build and grow your business independently. Whether you are a new business, a standing one, a tour operator, travel agent, or homeworker. Whether you are high street or at home, our goal is consistently, to help you…

Maintaining client loyalty is the key for any travel business to grow. But cost-effective marketing takes planning, experience, time, and getting those customers to come, and then stay, isn't always down to the budget. Often times, your job is to provide excellent service, and your customers will choose to do some of the legwork for…

There are a considerable number of things to think about when starting a travel business. Whether you’re going the niche tour operator route, or you just want to match each traveller with their dream getaway, it may be hard to determine what needs priority in those initial few months or years of business.   But…

Embarking on the journey to a start-up travel business can be an exhilarating yet challenging endeavour. Whether you're launching a tour operator, a travel agency, you’re an experienced travel expert or just looking to share your passion with the world, navigating the complexities of the industry requires careful planning, strategic decision-making, and a clear understanding of…

While the travel industry is constantly evolving, it is important to ensure that your business remains compliant with the laws in place and that you are aware of the industry's powers. It is also greatly important that your consumers know exactly how to resolve any issue they may have directly with you without resorting to…

As a golf specialist, your top priority is providing happiness to travellers who love golf as much as you do. And as a trusted travel support system, our top priority at Protected Trust Services (PTS) is ensuring you have all the tools and freedom you need to do just that! Our team are enthusiastic experts…

For many travel businesses across the UK, independence and control over the business they have built is a core necessity. Whether it is all run by one person looking to share their passion for the world, or a business of many providing the support travellers need, having control over your vision and your business is…

Following some concerns and news surrounding the progression of travel scam tactics against travel businesses, the how your consumers’ monies are protected with Protected Trust Services (PTS) and