Member Support and Advice

Following some concerns and news surrounding the progression of travel scam tactics against travel businesses, the how your consumers’ monies are protected with Protected Trust Services (PTS) and

At Protected Trust Services (PTS) we pride ourselves on providing expert support to travel businesses that we trust, ensuring that all PTS members are great, independent businesses that their consumers can have confidence in. One of these fantastic members of PTS is the luxury travel agency,

Following some confusion this week concerning the rise in energy costs and how businesses would be aided, it was reported that the government will begin to provide assistance with business energy bills in October of this year.  On Tuesday the 13th of September, the how your consumers’ monies are protected with Protected Trust Services (PTS)…

The team at Protected Trust Services (PTS) are delighted to hear that one of our luxury travel agent PTS members, Huben Travel, has been nominated and short listed for an award at the TTG Luxury Travel Awards 2022. Ben Eddon-Carruthers, co-owner of Huben Travel, has been short listed for the New Luxury Travel Designer of…

The past couple of years in travel has proved just how fast things can change for travel. Now, more than ever, consumer protection is very important, not just for smooth and efficient operations in many situations, but for great consumer confidence. Of late, the government have been giving some attention to consumer protection laws and…

Over the course of the pandemic, we have seen many companies go out of business or have to make difficult decisions and make valuable travel professionals redundant. The impact of Covid on the travel industry is a huge one, and many would agree it has been a ground-shaking experience in the industry. From some of…

At present all of the UK travel industry are going through a lot of stress, anger, and uncertainty, surrounding travel guidelines and Government support. This day, the 23rd of June 2021, is our Travel Day of Action to speak up and

It's understandably not the first thing that comes to mind, but cyber security in travel can be a huge risk not to cover. If you're starting up any business, ensuring you have good insurance cover is vital to protect the progress and presence of your company. With digital and online presence growing and becoming more…

At PTS many new start-up tour operators or start-up travel business ask us, “ What is the best social media channel to market a travel business?” Travel is an emotive industry and as such the power of Instagram and social media for a travel business is fantastic. Consumer behaviour is led by a want rather…