Consumer Protection

After the travel ban put in place last month, in May, the Sri Lanka travel advice has been relaxed by the Foreign Office (FCDO).  The updated travel advice can be found on the how your consumers’ monies are protected with Protected Trust Services (PTS) and 

In response to a letter sent to the Barcelona ministry of transport just last month, in May, the Catalonia minister for climate action is expected to make an official announcement in the coming weeks to introduce extra cruise ship pollution tax.   This coming additional cruise ship tax will apply to all tourist ships that…

On Tuesday, the 31st of May, Ministry of Health authorities announced Italy has reopened to all visitors, dropping all Covid related restrictions from June.   Italian authorities have confirmed this move. From Wednesday the 1st of June, all Covid-related entry restrictions for travellers have been dropped and Italy has reopened to visitors regardless of vaccination…

After the ban against unvaccinated visitors from outside the EU was extended by Spain last week, an exciting announcement has come out that Spain are set to relax Covid pass rules for visitors outside the EU 'in a matter of days'.   Last week government officials from Spain announced that the ban on unvaccinated travellers…

On Tuesday the 17th of May, the Israel Ministry of Health announced that Israel will remove entry requirements entirely for all travellers visiting the country this week.   According to the announcement, Israel will remove all Covid entry requirements from Saturday the 21st of May. This means that entry requirements will only pertain to those…

The government has recently laid out the newly proposed enforcement powers for the Competition and Markets Authority (CMA) to better enforce consumer laws in the travel industry.  In 2021 and 2022 there has been continuous work by the government to evaluate the enforcement of consumer laws in travel, alongside the Package Travel Regulations, after the…

Members of the travel industry have released praise for Japan after the Japanese Prime Minister, Fumio Kishida, suggested that border restrictions will ease from next month.   According to sources, yesterday, Thursday the 5th of May, the Japanese Prime Minister, Fumio Kishida, met in London with the UK Prime Minister, Boris Johnson, and suggested that…

Excellent destination news has come out as Croatia removed all entry requirements for travellers from the 1st of May.   Yesterday, on Tuesday the 3rd of May, the Croatian National Tourist Office released a statement confirming that they have dropped all Covid-related entry requirements from the 1st of May.   This statement comes only days…

Malaysia Airlines have expressed their joy at the welcome news as the Health Ministry declare that Malaysia will remove entry requirements for all fully vaccinated travellers from the beginning of next month.   It has been less than a month since Malaysia reopened their borders to international travellers. Currently, the only direct flights between the…

Following an announcement on Tuesday the 19th of April, Spain have determined that they will reduce their indoor face mask requirement for the first time in almost 2 years, spanning the majority of the pandemic.   Since May 2020, this will be the first time during the Covid pandemic that Spain will relax their indoor…