Consumer Protection

Spain Reduce Their Indoor Face Mask Requirement

Spain Reduce Their Indoor Face Mask Requirement

Following an announcement on Tuesday the 19th of April, Spain have determined that they will reduce their indoor face mask requirement for the first time in almost 2 years, spanning the majority of the pandemic.   Since May 2020, this will be the first time during the Covid pandemic that Spain will relax their indoor…

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US Remove the Mask Requirement on Flights After Criticism

US Remove the Mask Requirement on Flights After Criticism

After a ruling in Florida on Monday the 18th of April, US airlines will remove the mask requirement on flights, both domestic and international. Many airlines in the US have already put this into action.   On Monday, a federal judge in Florida ruled that the current requirement for masks to be worn on all…

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Jamaica Remove Testing Pre-Departure From 15th April

Jamaica Remove Testing Pre-Departure From 15th April

News came out this week that after the great progress being made for their tourism industry, Jamaica will remove testing and most entry requirements for all travellers today.  2022 has already proved to be a fantastic year for Jamaica, with the number of travellers choosing to visit skyrocketing and their tourism industry receiving a great…

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US Cruise Ship Warning Removed For Passengers
cruise travel

US Cruise Ship Warning Removed For Passengers

After two long years of warning passengers against the dangers of contracting Covid on cruise ships, the US cruise ship warning has been removed for all passengers.   The US Centers for Disease Control and Prevention (CDC) recently announced that they have removed the US cruise ship warning after the past two years of the…

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Denmark’s Travel Restrictions Removed on 29th March

Denmark’s Travel Restrictions Removed on 29th March

In a move to return to normality, and in the trend of many other fantastic destinations in the first quarter of 2022, it was announced and put into action yesterday, Tuesday the 29th of March, that Denmark's travel restrictions were to be removed.   After an announcement from Danish Health Minister, Magnus Heunicke, Denmark's travel…

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Passenger Locator Forms to be Removed on 18th

Passenger Locator Forms to be Removed on 18th

The fantastic news that we've all been waiting on has finally come. On Monday the 14th of March, Transport Secretary, Grant Shapps, announced that passenger locator forms, along with all other travel restrictions, will be removed for arrivals this week.   From 4 am on Friday the 18th of March, it has been officially confirmed…

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French Vaccine Pass Removed for Venues

French Vaccine Pass Removed for Venues

It was announced on Thursday the 3rd of March that the French vaccine pass will be removed from domestic use following Monday the 14th of March.   After a long winter ski season where the French vaccine pass caused a lot of stagnation in bookings and created a large amount of testing for visiting teenagers…

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New Protected Trust Services (PTS) Website For Consumers

New Protected Trust Services (PTS) Website For Consumers

On February 14th, the Protected Trust Services (PTS) team were excited to launch the new PTS website, expanded after a lot of discussion with members and the team to provide a supportive platform for your consumers.   Since 2019 PTS has seen a lot of changes and expanded exponentially, with more and more travel businesses…

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The Tour Operator’s Obligations To Assist Explained

The Tour Operator’s Obligations To Assist Explained

Doing thorough research on destinations and keeping up to date with possible issues tour operators could have an obligation to resolve is important to keep consumers safe. Of course, this can vary from travel agents to tour operators, and it's important to know news page or check in at one of their live Hot Topic sessions.  …

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Consumer Protection In Travel Is The Key
Person sits in front of a sign that says 'this is my happy place'

Consumer Protection In Travel Is The Key

Interestingly there was a firm focus on the increasing number of unlicensed tour operators from outside the EU. The number of unlicensed traders marketing directly to UK consumers is increasing, especially through travel exhibitions and online. This is where giving attention to consumer protection in travel is key. Speaking at this year’s AITO conference in…

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