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New start-up tour operation Sunny Heart Travel has hired more former Thomas Cook staff and joined Protected Trust Services.

Former Protected Trust Services relationships manager Lucy Clarke explains why now is ‘a better time than any’ to launchQ. What was your background before launching Travology Travel? I’d been at Protected Trust Services since 2018, recruiting agents. It was fantastic, but I was speaking to travel agents and wishing it was me. I’ve worked as…

Protected Trust Services managing director Daniel Landen makes case for model but says companies should have choiceTrust accounts have long been a financial protection solution for travel businesses in the UK. Many travel businesses that have embraced well-managed trust accounts pre-Covid-19 are now reaping the rewards. Sadly, misconceptions and misrepresentations of trust accounts have led…

Surrey couple Hugh and Ben Eddon-Carruthers spotted a gap in the market. They spoke to Samantha Mayling about setting up Huben Travel during the pandemicQ: When and why did you set up Huben Travel? Ben: We started work on it in January and launched in July. I was a West End stage manager for 11 years…

EasyJet Holidays has begun selling its packages through independent travel agents. The tour operator, 

The owner and director of new homeworking agency Wonderluxe Travel, Sheena Summer, has won a small‑business award after just over a year’s trading. Juliet Dennis reports.Q. How and why did you set up your own business? A. When I left school I dipped my toe in leisure and tourism, working for Going Places. I then embarked…

Modern trusts are no more vulnerable to fraud than other models and help firms to operate their businesses more profitably and more effectively, an expert panel claimed. Speaking on a special Travel Weekly Roadmap to Recovery webinar, director of PT Trustees Sudheer Sharma said that during the Covid-19 crisis a large tour operator client asked to…

In the first part of a special Roadmap to Recovery webcast, Lee Hayhurst discusses trust accounts with White Hart Associates’ Chris Photi, PT Trustees’ Sudheer Sharma and Protected Trust Services’ Daniel Landen.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In the second part of a special Roadmap to Recovery webcast, Lee Hayhurst hears about how trust account models work for travel firms and…

Travel firms are under increasing pressure from credit card companies and shareholders to use trusts to protect customer money. A panel of experts on trusts reported seeing more companies considering moving to a trust model in the wake of the holiday refunds controversy due to Covid-19. Speaking in a special Travel Weekly Roadmap to Recovery…

Consortia have reported a hike in enquiries from agents keen to switch membership as a result of the coronavirus crisis. Advantage Travel Partnership is in talks with 40 separate agencies which are interested in joining. The travel agency consortium said the increase was mainly from existing agents,  rather than new start-up businesses, which suggests agencies…