Protected Trust Services is planning to launch an advisory board with ‘at least’ 10 agents and suppliers to advise it on how to improve its technology for members. CEO Dan Landen admitted that the tech-based business had made a mistake in not consulting members prior to starting the build of its live booking system 18…
read moreProtected Trust Services says rival consortia are preventing members from moving to its lower-cost model, either by locking them into long-term contracts or refusing to pay commission on forward bookings when they leave. PTS provides independent agents with a trust account, ATOL protection and admin services. In return, members pay a monthly fee and booking…
read moreProtected Trust Services (PTS) is aiming to spend an additional £300,000 a year on technology amid plans to accelerate its bid to create a central booking platform. Chief executive Daniel Landen said the group would be growing its technology team, recruiting “more quality people”, while looking to form an advisory board comprising travel agencies, tour…
read moreProtected Trust Services has appointed Executive Director Emma Collis as its new Managing Director. Emma, who has been with PTS since 2018, started her new role on 4 December. CEO Daniel Landen described Emma as ‘the sort of leader every company wants but rarely finds’. “She’s bright, brave, and full of positive energy. She listens.…
read moreProtected Trust Services (PTS) is set to close its Protected Travel Shop branch in Leyland and open a site in the village of Tarleton about nine miles west. The company said it had decided to relocate the branch because the lease on the Leyland premises was coming to an end and footfall in the town…
read moreProtected Trust Services (PTS) CEO Daniel Landen shares why 2025 could be the turning point for travel businesses ready to embrace secure financial models. We all know just how much things have gone up in value over the past five years, from milk to our mortgages. Just looking at June 2025 alone, 59% of UK…
read moreProtected Trust Services has rebranded, with the aim of “making selling travel simple”, as it looks to double its membership within the next five years.Protected Trust Services (PTS) is showcasing the raft of support it offers and focusing on how it simplifies running a travel business for members, as it looks to step away from…
read moreProtected Trust Services (PTS) has undergone a rebrand to increase understanding in the trade of what it represents, improve its current image and attract new members.The rebrand includes a new logo and revamped website designed to be simpler and easier to use. It aims to show PTS as a modern, evolving organisation. New taglines ‘Trust…
read moreProtected Trust Services (PTS) has rebranded with a new logo and website as it focuses on giving the trade a clearer identity of what it offers.PTS, which launched 15 years ago as a financial protection provider, went live with its new website on Wednesday (18 September). The rebrand features a new slogan, ‘Trust in every…
read moreProtected Trust Services has seen a surge in enquiries during the last quarter and is continuing.PTS says trading companies and start-up companies alike are looking to move to the Protected Trust Services trust model. Mark Sutton, MD of PTS stated “We are hearing consistent feedback from enquiries and new members that the increase in bond…
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