Press Article

Critics of model are misguided, argues Protected Trust Services financial director Tom Clay Trust accounts are being embraced by the UK travel industry for many reasons. Trust accounts offer travel companies, consumers, stake holders and suppliers far more comfort than any other protection model available. The key is that the trust account is well managed…

A leading provider of travel trusts has opposed calls from trade bodies for the CAA to reconsider its view that segregating customer payments could ease the financial demands of merchant acquirers on tour operators and agents. The CAA, which is still considering the more than 300 responses to its consultation on potential reforms to Atol,…

Platinum World Travel has opened a store in Gloucester “four times the size” of its former site in the Forest of Dean – and plans to open a further seven before 2027. Founder and director, Arron Mitchell and co-director Matthew Chamberlain want to have shops, trading as Resfeber Travel, in Cardiff, Bristol, Birmingham and Cheltenham.…

Protected Travel Services’ Jacqui Landen talks about the problem with Refund Credit Notes, the benefits of trust accounts – and why travel businesses need to have a Plan B.

Protected Trust Services has introduced a new consumer financial protection campaign to raise awareness about trust protection in travel.It is encouraging consumers to #TravelWithTrust. It comes at a time, due to 18 months of uncertainty and stop-start restrictions that the industry needs to rebuild consumer trust in travel. During this time, Protected Trust Services has…

Protected Trust Services has launched a #TravelWithTrust consumer campaign to increase awareness of the financial protection offered by trust accounts. The campaign, officially launched today following a soft launch last month, comes as more travel companies switch to trust account models and as the 

Protected Trust Services is working on plans to become a consumer-facing brand as more holidaymakers take an interest in how their money is protected. The company said it is receiving more calls and emails than ever before amid ongoing nervousness among the public. With COVID wrecking plans and destroying traveller confidence, the fear of losing…

Card acquirers are pushing travel businesses towards trust accounts “sooner than the CAA”, according to a leading provider of trust arrangements. Daniel Landen, managing director of Protected Trust Services, told Travel Weekly: “A lot of businesses will be in the trust environment before the CAA pushes them into it.” The current 

The Association of Atol Companies’ Alan Bowen and Protected Trust Services’ Daniel Landen explore the ramifications of the CAA’s proposed shift to trust accounts for Atol-holders.

A consortium for travel agents and destination specialist tour operators who want to focus on creating bespoke packages has more than tripled in size during the Covid-19 pandemic. Merlin Travel Group was set up in 2019 by owners of homeworking agency Blixen Travel and Travel Portfolio, previously a managed service travel partner of Barrhead Travel…