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Migrating Your Business To PTS

If you are an existing or trading travel business, Protected Trust Services can still help you. We offer a more affordable solution than our competitors, with better pricing and rates, a more flexible system, and industry leading software. All this amounts to increased profits and a lot of time saved! If this sounds good to you, read on to find out more about how we can help you.

PTS offers a trust account solution to meet the Package Travel Regulations. We also offer merchant services between 1% – 1.3% for credit cards and 0.25% – 0.35% for debit cards. PTS is also an ATOL franchise, and therefore, once you are a PTS member, you can apply for an ATOL for £740.00 without a need for bonding or additional insurance. The PTS Trust account solution is fully compliant with the The Package Travel and Linked Travel Arrangements Regulations 2018, allowing you to either operate as a travel agent or a tour operator simultaneously.

The PTS solution focuses on a trust model. We operate by charging per transaction, this ranges from £0.45 – £0.75 for a credit to the trust account and £1.00 – £1.75 for a debit from the trust account. Included in these costs is the reconciliation on each booking allowing you to see not just the total value received, but the supplier costs, admin costs, and overall profit on a per booking basis. In essence the PTS solution operates on a cost per transaction and not on a percentage of your profit, therefore allowing you to retain 100% of the profit made on each booking whilst only paying for the transaction charges/ admin that you require. You are able to release the profit from the trust account to your company once all suppliers have been paid, even if this is prior to the consumer starting their booking or trip.

Included in PTS membership is a complete travel and tour operator system allowing members to manage funds in trust, manage new enquiries, manage and book suppliers (either through live API feeds or your own database of suppliers). The PTS system also includes an online client itinerary for your clients to securely log into and monitor payments made into trust and attendee details on their bookings. We can also offer a small business ATOL for £740.00, payable directly to the CAA (Civil Aviation Authority). This is an ATOL in your company name that is secured against the trust account administered by PTS on your behalf.

The merchant services (the ability to take debit and credit card payments from your clients either over the telephone or via a payment page on your website deposited directly into your trust account) that PTS offers are in your company name meaning you have a direct relationship with the merchant provider. Rates range from 1% – 1.5% for credit cards and 0.25% – 0.5% for debit cards. All card payments are deposited in full within 1-3 working days into the trust accounts. PTS also offer multiple currency trust accounts and merchant services allowing you to take card payments in other currencies and retain these payments in those currencies (Euro, USD, CAD, CHF etc).

PTS operates independent trustees who are a firm of Chartered Accountants. This means that PTS are purely the administrators of the account on the behalf of you, the PTS member. We are regulated by the FCA (Financial Conduct Authority) as well as a franchise of the CAA (Civil Aviation Authority). All of this is for your confidence, and the confidence of the consumer when placing a booking with you, knowing that they are both 100% financially protected.

PTS charge a one off application fee of just £999.00 + VAT and then £99.00 + VAT per month thereafter. PTS makes its money through charging on a per transaction basis and not on the percentage of your profit, making it a much more cost effective solution for members.

If this sounds interesting, and you’d like to hear more about how we can support your trading business, please call 020 7190 9988 to discuss your business requirements, or send us an email to We look forward to hearing from you!