Consumer

Government Confirms Additional Powers and Passenger Rights

Government Confirms Additional Powers and Passenger Rights

In response to a recent consultation concerning passenger rights and aviation powers, the Government has confirmed some proposals to improve the quality of service in the aviation sector.   These new proposals were published yesterday, Tuesday the 27th of June 2023, with the goal of increasing the overall protection that passenger rights provide. The original…

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May e-Gate Failures Caused by System Upgrades

May e-Gate Failures Caused by System Upgrades

In May 2023 there was a lot of excitement surrounding the e-gate failures that affected many consumers over the Whitsun bank holiday, after many had expressed equal excitement concerning the implementation of e-gates.   The e-gate failures took place on Friday the 26th of May, shutting down 270 e-gates at UK airports. This caused a…

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Saudi Arabia Expands e-Visa Scheme Destinations

Saudi Arabia Expands e-Visa Scheme Destinations

Saudi Arabia released an announcement this week surrounding the expansion of their e-visa scheme. The list of countries where visitors can acquire an e-visa from has been extended to include a majority of Europe and the US.  According to the news released, Saudi Arabia will now allow visa holders from the UK, the US, and…

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FCDO Warning Released Following Canadian Wildfires

FCDO Warning Released Following Canadian Wildfires

The FCDO has released a warning for any travellers to the United States following several updates this week concerning ongoing Canadian wildfires.   Early in the week, several airlines saw significant delays when travelling to New York airports in the US because of poor visibility caused by excessive amounts of smoke. The low visibility over…

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Call For Package Regulations Changes To Aid Consumers

Call For Package Regulations Changes To Aid Consumers

Over the course of the Covid-19 pandemic and Brexit, many factors of the travel industry have been called forward to see change. With the industry forced to adapt, the Package Regulations also saw many looking to make changes to improve the industry for consumers and businesses alike.   It has been called to attention by…

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Warning Against Rush to Sustainable Fuels Arises

Warning Against Rush to Sustainable Fuels Arises

In light of recent studies being released, concern has risen in the travel industry due to the potentially dangerous risks of current sustainable fuel plans within the aviation sector. In a race against climate change to transition from traditional, environmentally harmful fuels to sustainable aviation fuels (SAF), the industry has been warned that plans could…

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France Implements Ban on Some Domestic Flights

France Implements Ban on Some Domestic Flights

Following previously stated intentions, France has now put into action the promised ban on some domestic flights. Flights receiving the ban were selected as short-haul flights that can be replaced by sufficient, existing rail alternatives.  This plan has been in the works for the French government over the past couple of years. It was originally…

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FCDO Update Advice Following Cyclone Mocha

FCDO Update Advice Following Cyclone Mocha

A warning has been released by the Foreign Office today in response to the cyclonic storm known as Cyclone Mocha that made landfall yesterday, Sunday the 14th of May, in Myanmar and Bangladesh.  The warning went out to travellers who are currently in Myanmar and Bangladesh, advising them about the "very severe" Cyclone Mocha and…

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Stay Updated: Operators Use ATOL In Renewal Delay

Stay Updated: Operators Use ATOL In Renewal Delay

It has come out recently that several travel businesses that are currently awaiting their ATOL after a renewal delay have continued to display the ATOL logo. With their licenses currently not valid until the renewal, this has been identified as a break of CAA regulations. Fortunately, there are simple ways for a consumer to check…

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Sri Lanka Introduces New Online Arrival Card System

Sri Lanka Introduces New Online Arrival Card System

Sri Lanka has announced this week that their new online arrival card system and electronic immigration forms have been officially introduced for all international travellers, including those from the UK.  This is a great step for a destination to take, one that could lead to many following in their footsteps as this puts the entire…

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