Travel Advice

Industry Powers: Who Should I Contact First With Issues?

Industry Powers: Who Should I Contact First With Issues?

The industry powers for consumer law in travel are constantly changing to best accommodate your issues. But with these powers, it is still important to understand when they are and aren't necessary. This means for any issue that you may encounter with your travel booking. So, what should you do when you have an issue? …

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How is a Travel Agent Different to a Tour Operator?

How is a Travel Agent Different to a Tour Operator?

There are many ways someone can sell services in the travel industry. Sometimes it can get a little confusing to distinguish who is doing what. A very common mix up to make is between a travel agent and a tour operator, both of whom operate very differently. However, it's not unusual for a travel agent…

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5 Brilliant Reasons You Should Start Booking with a Travel Agent

5 Brilliant Reasons You Should Start Booking with a Travel Agent

Though the travel industry is deep in its latest evolution, travel agent businesses are still seeing a consistent rise in customers. While some of that is due to an increase in travellers, that's not entirely the case. Many travellers just like you are now turning to a friendly travel agent for security. Whether it is…

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Extreme Weather Conditions: How Is Your Holiday Affected?

Extreme Weather Conditions: How Is Your Holiday Affected?

Over the summer months, there has been a noticeable number of situations related to extreme weather conditions around the world. Though this fact is undeniable, it is equally noticeable that the way your holiday is affected is not as clear cut. Local laws, authorities, and incidents have a big effect on how travellers will be…

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Call For Package Regulations Changes To Aid Consumers

Call For Package Regulations Changes To Aid Consumers

Over the course of the Covid-19 pandemic and Brexit, many factors of the travel industry have been called forward to see change. With the industry forced to adapt, the Package Regulations also saw many looking to make changes to improve the industry for consumers and businesses alike.   It has been called to attention by…

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The Importance of Scam Awareness as a Traveller

The Importance of Scam Awareness as a Traveller

Several sources have released news in the last few weeks detailing more new scams and cyber security threats that could cost travellers and travel businesses alike a considerable amount of money. Fortunately, with the expansion of travel into the current digital market, many more consumers are aware that a scam may come with some key…

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Do I Still Need to Check FCDO Advice Post-Pandemic?

Do I Still Need to Check FCDO Advice Post-Pandemic?

During the height of the Covid-19 pandemic, more and more travel businesses and travellers became aware of the importance of remaining up-to-date. At Protected Trust Services (PTS) and for many others, making consumers aware of the resources on the FCDO website for exactly this purpose. If you're booking with a good travel agent and trusted…

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CAA Issues Travel Advice For World Cup Fans

CAA Issues Travel Advice For World Cup Fans

The Civil Aviation Authority (CAA) has issued some travel advice for football fans travelling out for the World Cup at the end of this month (20th of November). This advice is urging travellers to check their travel firm is legitimate before booking.  The World Cup is taking place in Qatar from the 20th of November…

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Spanish & Dutch Requirements May Cause Confusion

Spanish & Dutch Requirements May Cause Confusion

Following some recent concerns, British travellers have been advised by some in the travel industry to double-check destination entry rules, specifically Spanish and Dutch requirements, focusing on two of the most popular getaway for UK travellers.  There is some concern in the travel industry surrounding younger travellers, with such a high number of UK travellers…

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