Member Support and Advice

While the travel industry is constantly evolving, it is important to ensure that your business remains compliant with the laws in place and that you are aware of the industry's powers. It is also greatly important that your consumers know exactly how to resolve any issue they may have directly with you without resorting to…

As a golf specialist, your top priority is providing happiness to travellers who love golf as much as you do. And as a trusted travel support system, our top priority at Protected Trust Services (PTS) is ensuring you have all the tools and freedom you need to do just that! Our team are enthusiastic experts…

For many travel businesses across the UK, independence and control over the business they have built is a core necessity. Whether it is all run by one person looking to share their passion for the world, or a business of many providing the support travellers need, having control over your vision and your business is…

Following some concerns and news surrounding the progression of travel scam tactics against travel businesses, the how your consumers’ monies are protected with Protected Trust Services (PTS) and

At Protected Trust Services (PTS) we pride ourselves on providing expert support to travel businesses that we trust, ensuring that all PTS members are great, independent businesses that their consumers can have confidence in. One of these fantastic members of PTS is the luxury travel agency,

Following some confusion this week concerning the rise in energy costs and how businesses would be aided, it was reported that the government will begin to provide assistance with business energy bills in October of this year.  On Tuesday the 13th of September, the how your consumers’ monies are protected with Protected Trust Services (PTS)…

The team at Protected Trust Services (PTS) are delighted to hear that one of our luxury travel agent PTS members, Huben Travel, has been nominated and short listed for an award at the TTG Luxury Travel Awards 2022. Ben Eddon-Carruthers, co-owner of Huben Travel, has been short listed for the New Luxury Travel Designer of…

The past couple of years in travel has proved just how fast things can change for travel. Now, more than ever, consumer protection is very important, not just for smooth and efficient operations in many situations, but for great consumer confidence. Of late, the government have been giving some attention to consumer protection laws and…

Over the course of the pandemic, we have seen many companies go out of business or have to make difficult decisions and make valuable travel professionals redundant. The impact of Covid on the travel industry is a huge one, and many would agree it has been a ground-shaking experience in the industry. From some of…

Today, on the 27th of September 2021 the UNWTO and all of us in the travel industry are celebrating World Tourism Day. This year, World Tourism Day is focused on the idea of 'Tourism for Inclusive Growth' and supporting the tourism industry around the world during the difficult time of the pandemic.  Focused especially on…