Press Article

Travel firms are under increasing pressure from credit card companies and shareholders to use trusts to protect customer money. A panel of experts on trusts reported seeing more companies considering moving to a trust model in the wake of the holiday refunds controversy due to Covid-19. Speaking in a special Travel Weekly Roadmap to Recovery…

Consortia have reported a hike in enquiries from agents keen to switch membership as a result of the coronavirus crisis. Advantage Travel Partnership is in talks with 40 separate agencies which are interested in joining. The travel agency consortium said the increase was mainly from existing agents,  rather than new start-up businesses, which suggests agencies…

A boom in the use of trust arrangements in travel is inevitable in the wake of the Covid crisis, according to leading industry accountant Chris Photi. Speaking on a 

In TTG’s fourth Business Support Live, our panel discussed the financial protection landscape in travel, the challenges facing businesses amid the coronavirus crisis, and what may change in future.Joining the discussion were: legal advisor to the Association of Atol Companies, Alan Bowen; managing director of Protected Trust Services, Daniel Landen; and industry consultant, Steve Endacott.

Protected Trust Services has appointed Mark Sutton as commercial director. Sutton joins from Jumbotour Group where he was expansion manager. He will be working closely with the PTS board and managing director, Daniel Landen. Sutton said: “I’m really excited to be joining the PTS team. The company continues to show innovation, focus and drive when…

Director of her own home-based business, R.G Travel in Norfolk, Rachel Garnish was among the first agents to join Protected Trust Services’ consortium six months ago. She spoke to Benjamin Coren.Q. Why did you join PTS? A. Protected Trust Services (PTS) has been in the industry for a long time as a Package Travel Regulations compliance service before…

Emma Taylor has been named as commercial and trade partnerships manager for Protected Trust Services. She joins from Faremine where she was national account manager for two years and previously sales manager at Tauck. Taylor will be responsible for maintaining commercial negotiations with existing partners and also increasing its portfolio of suppliers for members. She said:…

Travel industry protection firm Protected Trust Services (PTS) is targeting 50 new members by the end of the year amid a period of “remarkable” growth. The company introduced travel agents to its membership last October and is already planning to host an event for members next year. However, it stipulates agents joining must be experienced,…

Protected Trust Services is to launch a “new-style consortium” for experienced agents who want to be “masters of their own destiny”. PTS, which started as a Package Travel Regulations compliance service for operators in 2006, is to hold open days as it looks to take on at least 120 agents in the next year. It bills itself…

Travel industry protection firm Protected Trust Services has revamped its website to promote the fact it offers ‘one complete solution’ to tour operators and travel agents. The group said it was keen to get the message out it can fufil a range of travel firms’ needs, from merchant services, insurance to industry compliance and travel…