Press Article

Protected Trust Services has introduced a new consumer financial protection campaign to raise awareness about trust protection in travel.It is encouraging consumers to #TravelWithTrust. It comes at a time, due to 18 months of uncertainty and stop-start restrictions that the industry needs to rebuild consumer trust in travel. During this time, Protected Trust Services has…

Protected Trust Services has launched a #TravelWithTrust consumer campaign to increase awareness of the financial protection offered by trust accounts. The campaign, officially launched today following a soft launch last month, comes as more travel companies switch to trust account models and as the 

Protected Trust Services is working on plans to become a consumer-facing brand as more holidaymakers take an interest in how their money is protected. The company said it is receiving more calls and emails than ever before amid ongoing nervousness among the public. With COVID wrecking plans and destroying traveller confidence, the fear of losing…

Card acquirers are pushing travel businesses towards trust accounts “sooner than the CAA”, according to a leading provider of trust arrangements. Daniel Landen, managing director of Protected Trust Services, told Travel Weekly: “A lot of businesses will be in the trust environment before the CAA pushes them into it.” The current 

The Association of Atol Companies’ Alan Bowen and Protected Trust Services’ Daniel Landen explore the ramifications of the CAA’s proposed shift to trust accounts for Atol-holders.

A consortium for travel agents and destination specialist tour operators who want to focus on creating bespoke packages has more than tripled in size during the Covid-19 pandemic. Merlin Travel Group was set up in 2019 by owners of homeworking agency Blixen Travel and Travel Portfolio, previously a managed service travel partner of Barrhead Travel…

Protected Trust Services (PTS) says it is recruiting members “by the day” as it revealed 162 travel companies had joined in the past year. There are now 291 travel firms in the group, more than half of which have joined since March 1, 2020. In total, PTS has 188 tour operator members, 96 travel agents…

Sunny Heart Travel hopes to be selling through agents this summer after it launches to consumers next week with a sloth mascot promoting ‘stress free holidays’. The new online tour operator, staffed by 10 ex-Thomas Cook retail staff in its call centre, goes live on March 1, initially as a direct-sell business. Its advertising mascot…

Model benefits a range of stakeholders and builds consumer confidence, says Protected Trust Services’ Tom Clay The travel industry has had, for many years, a very bad habit of using consumers’ money to finance working capital needs before providing the service for which they have been paid. This has never seemed to me to be…

Accountancy firm Elman Wall has been appointed as new independent trustees of Protected Trust Services’ air travel trust. The PTS board took the decision to appoint independent trustees that could add extra value to a growing membership. PTS claims to be “fast becoming” the safe haven and financial protection model and package travel regulation compliance…