Consumer

What is ATOL? The Ultimate Consumer Guide

What is ATOL? The Ultimate Consumer Guide

If you've looked into any consumer protection in travel, I'm sure you've come across the term 'ATOL'. An important part of consumer protection for travellers since 1973, ATOL is at the core of air travel for businesses selling, and consumers buying, package holidays with flights, and even in some flight-only cases too. But with all…

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CAA Warns Consumers on Last Minute Getaway Protection
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CAA Warns Consumers on Last Minute Getaway Protection

The Civil Aviation Authority (CAA) has launched a warning to travel consumers emphasising that it is imperative to check their financial protection surrounding last minute getaway deals. Though this type of travel sale is not a new occurrence in the travel industry, with the more uncertain state of travel around Covid, booking holidays last minute…

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The Top 10 Reasons to Visit Crete, Greece

The Top 10 Reasons to Visit Crete, Greece

Summer is coming to its close, but some sunny destinations, like Greece, are a top spot all year round, and especially as they carry the sun into the autumn months of September and October without as many of the crowds. Covering all of Greece in just 10 points would be near impossible, with such a…

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Pricing and Regulation of PCR Testing For Travellers

Pricing and Regulation of PCR Testing For Travellers

With the world beginning to open again to travel, we in the travel industry are all looking hopefully to the future. An issue that has been circling for the majority of 2021, and one that travel professionals are very passionate about, is the price and regulation of PCR testing for travellers at the moment. However, more attention is…

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Canada Open To Vaccinated Travel on September 7th

Canada Open To Vaccinated Travel on September 7th

With the second half of 2021 well on its way, we're all looking forward to some exciting notes of progress to come. In travel, one of these is coming soon, when Canada will be open to travel on September 7th, as long as the visitors are fully vaccinated.   Canada is perhaps one of the most…

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Suppliers Going The Extra Mile For Cruise Covid Safety

Suppliers Going The Extra Mile For Cruise Covid Safety

So many of us are incredibly excited about the recent lift of restrictions on the 2nd of August 2021 that allowed cruise travel again. However, it's fair to say some will be asking about cruise covid safety. Not only this, but what covid safety measures do cruise companies have in place, and what measures should consumers…

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Why You Should Book With A PTS Travel Business Member
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Why You Should Book With A PTS Travel Business Member

One of our top pieces of advice in booking travel is always to book with a trusted travel business. Whether it's trusted by a family member, a travel expert, or is simply a travel agent or tour operator that you've booked with many times before, the difference when you book with a good travel business…

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PTS Launch Consumer Protection Campaign #TravelWithTrust

PTS Launch Consumer Protection Campaign #TravelWithTrust

At Protected Trust Services (PTS) we and our members are dedicated to ensuring our consumers can travel with trust on your holidays. Whether you're going away for business, having a spontaneous hike across Europe, or have a great family holiday every summer, you can do it with complete protection and peace of mind when you…

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Travel Requirements In Dubai and The UAE

Travel Requirements In Dubai and The UAE

At 4 am on Sunday the 8th of August, The United Arab Emirates (UAE) will all be moving onto the UK amber list of travel destinations. With such popular destinations like Abu Dhabi and the luxury hotspot, Dubai, now more accessible to double vaccinated travellers, this is some exciting news that's gotten a lot of attention since…

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Government Covid-19 Passenger Charter Advice

Government Covid-19 Passenger Charter Advice

In February 2021 The Department of Transport began to set up the Passenger Covid-19 Charter for consumers in an attempt to help them understand travel during Covid, namely, to provide consumer support and advice in order to keep consumers safe during international travel, whether for business or pleasure. Officially published on May 17th, and getting…

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