Member Support and Advice

The Tour Operator’s Obligations To Assist Explained

The Tour Operator’s Obligations To Assist Explained

Doing thorough research on destinations and keeping up to date with possible issues tour operators could have an obligation to resolve is important to keep consumers safe. Of course, this can vary from travel agents to tour operators, and it's important to know news page or check in at one of their live Hot Topic sessions.  …

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PTS Supporting Travel Day of Action 2021

PTS Supporting Travel Day of Action 2021

At present all of the UK travel industry are going through a lot of stress, anger, and uncertainty, surrounding travel guidelines and Government support. This day, the 23rd of June 2021, is our Travel Day of Action to speak up and

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Cyber Security In Travel Needs To Be A Focus For Start-Ups

Cyber Security In Travel Needs To Be A Focus For Start-Ups

It's understandably not the first thing that comes to mind, but cyber security in travel can be a huge risk not to cover. If you're starting up any business, ensuring you have good insurance cover is vital to protect the progress and presence of your company. With digital and online presence growing and becoming more…

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Travel Industry Obliged to Inform on Travel Requirements

Travel Industry Obliged to Inform on Travel Requirements

With all the confusion and debate surrounding 2021 and the Covid-19 pandemic, it's even more crucial than ever to be well informed. Especially in the travel industry, there is a lot of precautions, restrictions, destination requirements, and advice that consumers need to ensure their safety. What Information Needs to Be Provided on Travel Requirements? To…

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What is a Tour Operator: A Travel Definition

What is a Tour Operator: A Travel Definition

What Is A Tour Operator? When looking to work in the travel industry the big decision is between whether you want to be a tour operator or a travel agent. So, what is a tour operator? Definition of a Tour Operator A tour operator controls, books and devises the whole trip. They create a package…

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How Will GDPR Impact My Travel Business?

How Will GDPR Impact My Travel Business?

Currently, GDPR is the hot marketing topic and quite rightly. The major question for PTS members is, "How Will GDPR Impact My Travel Business?". It is important all travel businesses are prepared for the new data protection changes that must be implemented by May 25th 2018.

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How To Write A Great Business Plan For A Tour Operator

How To Write A Great Business Plan For A Tour Operator

The first step for any person starting a tour operator business is to sit down and write a business plan. A business plan for a tour operator shouldn’t just be written to give to banks, consultants, or compliance solutions such as Protected Trust Services. The most important reason to write a business plan is for…

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The Payment Services Regulations 2017 For Travel Businesses

The Payment Services Regulations 2017 For Travel Businesses

From 13th January 2018 guidance on the consumer rights, payment surcharges will be changed in accordance with the Payment Services Regulations 2017, which was updated by The Department for Business, Energy and Industrial Strategy (BEIS). What does The Payment Services Regulation 2017 Changes Mean? The new regulation ban card charges in the addition to advertised…

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