Booking a holiday with a travel company only to find it doesn’t exist, and therefore being scammed out of a lot of money you might not be able to replace, is something unsuspecting traveler's fall into from time to time. Not only that, but in a lot of cases of travel-related fraud, the holidaymaker then…
read moreAccording to a poll recently conducted by the CAA (Civil Aviation Authority), consumers are more aware of financial protection than ever before. Not only this, but on average the poll determined that 3 in 4 holidaymakers view financial protection in travel, such as ATOL, as an important part of booking in comparison to pre-covid. Though…
read moreAs travel is finding its feet and restrictions are beginning to ease, many of us, consumers and travel businesses alike, are looking forward to travelling far and wide again. Consumer confidence is rising and in the travel industry, we're all looking forward to doing more of what we love. All this excitement can sweep us…
read moreIf you've looked into any consumer protection in travel, I'm sure you've come across the term 'ATOL'. An important part of consumer protection for travellers since 1973, ATOL is at the core of air travel for businesses selling, and consumers buying, package holidays with flights, and even in some flight-only cases too. But with all…
read moreAt Protected Trust Services (PTS) we and our members are dedicated to ensuring our consumers can travel with trust on your holidays. Whether you're going away for business, having a spontaneous hike across Europe, or have a great family holiday every summer, you can do it with complete protection and peace of mind when you…
read moreWhen it comes to travelling, no one really wants to be thinking about financial and legal safety when you're trying to enjoy a long stretch of sun on the beach as evening creeps over the beautiful land of another, magnificent country. It is perhaps for this reason that ensuring complete security when you travel with…
read moreIt's not always easy to know if and how your holiday is protected. Whether you are going abroad, or staying in the UK, there are many ways to be protected, all with different conditions and specifics. It can get confusing to answer the question 'Is my holiday protected?' So, we wanted to give you the…
read moreThere's a lot of risks to think about and challenges to face in the travel industry in 2021. However, a persistent issue that has permeated the industry since pre-covid and can be even more devastating now, is travel fraud. It can be off-putting, and instil paranoia, especially with so much on the line for travel…
read moreDaniel Landen, MD of Protected Trust Services gave expert advice to The Daily Express to advise consumers on how to avoid holiday scams. This article concentrates on booking holiday villas and as holidays are considered a "big ticket" item there are many fraudsters online that consumers need to be wary of. There are simple checks…
read moreWhen booking a holiday, most unsuspecting consumers will believe that their money is automatically protected. Unfortunately, this simply isn't the case, and today's travel market has seen a 450% increase in reported in rates of holiday fraud. Travel is an easy industry to defraud consumers, and unfortunately, it is possible for unscrupulous people to take…
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