Consumer Protection

In an era where technology has revolutionised the travel industry, UK travel businesses and consumers are facing a growing threat - travel fraud. As the digital landscape expands, so do the opportunities for fraudsters to exploit unsuspecting travellers. To safeguard your customers and uphold your business's reputation, it's crucial to implement robust measures against the…

In a recent battle, the European Court of Justice has declared that travellers might forfeit compensation entitlements if they are not present for delayed flights. This amendment underscores the importance of passengers being punctual and present during the boarding process, as failure to do so may result in the loss of compensation benefits.   This…

Over the course of 2022 and 2023, many Covid-related travel restrictions have been dropped in tune with the drop in Covid cases and the rise in vaccinations. Many destinations have returned to the normalcy of pre-covid entry rules, and in the last few months many cruise lines, airlines, and other transport services have begun to…

Though there is much good news to come and optimism for the future of travel in 2023, the impact of the cost of living crisis is still seeing an effect on future travel plans for consumers with reduced disposable income as a result of the recent financial crisis.   According to a new survey conducted…

Many throughout the travel industry have declared their excitement following the recent announcement this week that India will finally be introducing the e-visa scheme to the UK once again after a long delay.   The news came out on Monday the 5th of December that the Indian e-visa scheme would be returning to the UK.…

According to a recent survey conducted by On the Beach, a majority of UK travel consumers are booking up all-inclusive holidays for the winter while sacrificing on the choice of holiday in order to do so.  This survey was conducted surrounding the current trends in 2022 for winter sun destinations, monitoring the most popular, the…

In a travel survey recently conducted by Holiday Extras, many British travellers stated that they are now taking into consideration the destination ethics and human rights record before they book a holiday abroad.   With more awareness of the state of destinations having grown over the course of the Covid pandemic, following on from the…

As 2022 is drawing to a close, many destinations and travel businesses are reflecting on the results of this post-pandemic year for UK travel. Specifically, the Greek tourism minister, Vassilis Kikilias, has reportedly celebrated the "fantastic" number of UK visitors that Greece received in 2022.   According to Kikilias, while 2022 has "not been the…

In a recent survey on consumers spending habits conducted by Barclaycard, excellent results showed for the UK travel industry, with consumers spending nearly 50% more than the same time in 2021 despite current economical conditions.  According to the survey, travel consumers in October 2022 spent nearly 50% more money with their chosen travel agents than…