Travology Travel launched in 2020, and I’d already been working at PTS for two years, helping grow their travel agent members and set up supplier agreements. So when it came to starting my own agency, it really was a no-brainer who I would choose. I knew exactly how PTS worked and how much flexibility and control the model gives you, which was exactly what I wanted for my business.

I wanted to build a brand on my own terms, with the freedom to grow a team of homeworkers and shape the business how I wanted. PTS gave me the perfect platform — full control, strong financial protection, and solid back-office support so I could focus on developing the agency.

I was setting up a brand-new business, and the process with PTS was really smooth. Whenever I needed help with certain aspects of getting everything in place, the team were supportive and helpful. It made the whole setup much easier.

We’ve grown from just me to a team of 20 homeworkers, and we’ve won two awards: TTG Luxury Small Homeworking Business of the Year 2025 and the Agent Achievement Award for Small Homeworking Agency of the Year 2025. The flexibility and lower costs have played a big part in helping us get to where we are.

Full control of the business is still the biggest thing for me, along with the lower costs. I also love how much support there is now — there are so many new team members at PTS, and that extra support makes a huge difference. If I could add anything, it would be a group ATOL, an API system, and more FAM trip opportunities for the team.