About Protected Trust Services

Protected Trust Services saw a need for a complete solution for travel companies combining travel business back office software, merchant services, ATOL and full Package Travel Regulation Compliance whilst having the ability to manage your own suppliers, bookings clients, itineraries and payments. PTS remain the only company to offer all of the above in one package.

We support our members to be independent. It is your travel business and PTS offer the services you need to thrive. Developing and selling this service has built our knowledge of the needs and requirements of both established and startup companies.

PTS grows as our members grow so we continually have an invested interest in each of our members’ success. PTS offers a market leading solution for travel companies and we continue to enhance our offering as a market leader.

We pride ourselves on customer service, flexible thinking and cost-effective solutions for our members, from flight only retailing to tour operators, travel agents, and homeworkers. PTS is everything any travel business needs to trade legally and with all the services that your company needs, allowing you to reach the next level of trading.

Our Team

The wide experience of the PTS Team and our pride in service helps our members develop and expand. All members have access to every member of our team as and when you require.


John Attreed

System Manager

Lucy Clarke

Relationship Manager

Tom Clay

Chief Financial officer

Jacqui Cleaver

Head of Communications and Business Development

Emma Collis

New Membership Support

Neil Emmerson

Relationship Director
Anita Jankowska Administration Support

Anita Jankowska

Administration Support

Weronika Karwacka

Administration Support

Daniel Landen

Managing Director

Dave Shering

Risk Manager
mark-sutton Commerical Director at PTS

Mark Sutton

Commercial Director

Our Partners

At PTS we believe in working with strong partners and working as a collective to ensure our members have access to the exceptional portfolio of professionals and support.


PTS hold an ATOL franchise and work closely with the CAA


PTS work with the DIT to support international investments into the UK


PTS are a member of ETOA and share the industry updates


PTS is registered as a Small Payment Provider with FCA

First Data

PTS work with First Data to offer merchant services solutions to members.

Global Payments

PTS work with Global Payments to offer merchant services to members


PTS work with HSBC as a trust account provider


PTS work closely with Prevention of Fraud in Travel

Sage Pay

PTS work with Sage Pay to offer a strong payment gateway solution

Stewart & Co LLP

PTS work with Stewart and Co to ensure a secure independent trust account

Contact Us

We are always available for a welcome consultation to discuss any questions or queries you may have.

Email ask@protectedtrustservices.com or call 0207 190 9988 to have a chat with our friendly team

Subscribe to the PTS Newsletter.

Sign up to our Protected Trust Services newsletter