PTS team working in office

About Protected Trust Services

Protected Trust Services provides security for client and consumer funds, and market leading travel business software Enquire Now

About Protected Trust Services

Protected Trust Services saw a need for a complete solution for travel companies combining travel business back office software, merchant services, ATOL and full Package Travel Regulation Compliance whilst having the ability to manage your own suppliers, bookings clients, itineraries and payments. PTS remain the only company to offer all of the above in one package.

We support our members to be independent. It is your travel business and PTS offer the services you need to thrive. Developing and selling this service has built our knowledge of the needs and requirements of both established and startup companies.

PTS grows as our members grow so we continually have an invested interest in each of our members’ success. PTS offers a market leading solution for travel companies and we continue to enhance our offering as a market leader.

We pride ourselves on customer service, flexible thinking and cost-effective solutions for our members, from flight only retailing to tour operators, travel agents, and homeworkers. PTS is everything any travel business needs to trade legally and with all the services that your company needs, allowing you to reach the next level of trading.

Our Team

The wide experience of the PTS Team and our pride in service helps our members develop and expand. All members have access to every member of our team as and when you require.

John Attreed

John Attreed

System Manager
Lucy Clarke

Lucy Clarke

Relationship Manager
Tom Clay

Tom Clay

Chief Financial officer
Jacqui Cleaver

Jacqui Cleaver

Head of Communications and Business Development
Emma Collis

Emma Collis

New Membership Support
Neil Emmerson

Neil Emmerson

Relationship Director
Anita Jankowska Administration Support

Anita Jankowska

Administration Support
Weronika Karwacka

Weronika Karwacka

Administration Support
Daniel Landen

Daniel Landen

Managing Director
Dave Shering

Dave Shering

Risk Manager
mark-sutton Commerical Director at PTS

Mark Sutton

Commercial Director

Our Partners

At PTS we believe in working with strong partners and working as a collective to ensure our members have access to the exceptional portfolio of professionals and support.

Civil Aviation Authority Logo


PTS hold an ATOL franchise and work closely with the CAA

Department for International Trade Logo


PTS work with the DIT to support international investments into the UK

European Tour Operators Association Logo


PTS are a member of ETOA and share the industry updates

Financial Conduct Authority Logo


PTS is registered as a Small Payment Provider with FCA

First Data Logo

First Data

PTS work with First Data to offer merchant services solutions to members.

GlobalPayments Logo

Global Payments

PTS work with Global Payments to offer merchant services to members



PTS work with HSBC as a trust account provider



PTS work closely with Prevention of Fraud in Travel

SagePay Logo

Sage Pay

PTS work with Sage Pay to offer a strong payment gateway solution

Stewart & Co LLP Logo

Stewart & Co LLP

PTS work with Stewart and Co to ensure a secure independent trust account

Contact Us

We are always available for a welcome consultation to discuss any questions or queries you may have.

Email or call 0207 190 9988 to have a chat with our friendly team

Subscribe to the PTS Newsletter.

Sign up to our Protected Trust Services newsletter